All Systems Operational

Uptime over the past 90 days. View historical uptime.
ShulCloud Application Operational
90 days ago
100.0 % uptime
Today
ShulCloud Portal Operational
90 days ago
100.0 % uptime
Today
Login System Operational
90 days ago
100.0 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Communication System Operational
90 days ago
100.0 % uptime
Today
Reporting System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 14, 2025

No incidents reported today.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025

No incidents reported.

Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025
Legacy Email Links Returning 404 Errors
Resolved - This incident has now been resolved. Links from emails sent via the Legacy Mail module sent between July 2nd and July 3rd will not work retroactively. We would recommend resending any important emails that contained clickable links.
Jul 4, 12:55 EDT
Monitoring - A fix has been implemented for links sent via Legacy Mail. We sincerely appreciate your patience and understanding as our team worked to resolve this issue.
Jul 3, 23:34 EDT
Update - Thank you for your patience as we continue to work on the issue affecting links in emails sent through our legacy email module. These links will currently lead to a 404 error page.

Our team identified the root cause yesterday and is actively working on a resolution. We'll send out another update as soon as a fix is in place.
Jul 3, 11:52 EDT
Identified - We’ve identified the cause of the issue affecting links sent using our legacy mail system. Our team is actively working on a solution to restore proper functionality. We’ll provide another update as soon as we have more information.

Thank you for your patience.
Jul 2, 14:09 EDT
Investigating - We are currently investigating an issue affecting links generated through our legacy email system. Specifically, tracking links sent today (July 2, 2025) are returning a 404 (Page Not Found) error instead of redirecting properly.

Important Note:
🔹 Links sent prior to today are still working correctly.
🔹 This issue only affects tracking links sent on July 2, 2025.

Impact:

All links sent out via Legacy Mail on July 2, 2025.

Clicking these links results in a 404 error.

Current Status:
Our team is aware of the issue and is actively investigating the root cause. We will provide updates as soon as more information becomes available.

Workaround:
Links sent out via the Email Marketing Module will still work as expected. This only impacts links sent out via Legacy Mail.

We appreciate your patience and understanding as we work to resolve this.
Jul 2, 11:13 EDT
Jul 3, 2025
Jul 2, 2025
Scheduled Maintenance-Planned Outage
Completed - The scheduled maintenance has been completed.
Jul 2, 04:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 02:00 EDT
Scheduled - We will be performing scheduled maintenance at 2:00 AM EDT on July 2nd, 2025, during which ShulCloud will be briefly unavailable for approximately 60 minutes.

This maintenance has been carefully scheduled to minimize impact for our users around the world. Thank you for your understanding and support.
Jun 30, 14:24 EDT
Jul 1, 2025

No incidents reported.

Jun 30, 2025

No incidents reported.

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