All Systems Operational

ShulCloud Application Operational
90 days ago
99.94 % uptime
Today
ShulCloud Portal Operational
90 days ago
99.84 % uptime
Today
Login System Operational
90 days ago
99.87 % uptime
Today
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Communication System Operational
90 days ago
100.0 % uptime
Today
Reporting System Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 29, 2025

No incidents reported today.

Oct 28, 2025

No incidents reported.

Oct 27, 2025
Completed - The scheduled maintenance has been completed.
Oct 27, 23:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 27, 22:00 EDT
Scheduled - We wanted to inform you that we will be performing scheduled maintenance on our platform to ensure continued performance and stability.

Every improvement is designed with your experience in mind, and we appreciate your patience and partnership as we continue to make ShulCloud better for your community.

If you have any questions or concerns, please don't hesitate to reach out to our support team at questions@shulcloud.com

What to expect:
No downtime is anticipated; however, you may notice brief page refreshes or slower loading during the update.

Oct 27, 11:33 EDT
Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025
Resolved - This incident has been resolved.
Oct 22, 20:19 EDT
Monitoring - Restored:
Multi-Factor Authentication (MFA) via Email is now fully operational.

Still Affected:
Email Marketing Module

What’s Happening:

An ongoing Amazon Web Services (AWS) outage is impacting a large portion of online services today. While MFA via email has been restored and is working normally, we are still experiencing disruptions with:

Delivering emails through the Email Marketing Module

AWS is a major cloud platform that powers many online services, so when it experiences issues, it can affect systems like ours.

Our engineering team continues to work on restoring full functionality. We’re exploring alternative solutions and implementing temporary workarounds wherever possible to minimize the impact.

What’s Next:
We’ll share further updates regarding email delivery on Tuesday Morning EST (10/20/2025).

Thank you for your patience and understanding while we work through this.
The ShulCloud Team

Oct 20, 16:55 EDT
Identified - Affected Features:
Multi-Factor Authentication (MFA) via Email
Email Marketing Module

What’s Happening:
An ongoing Amazon Web Services (AWS) outage is causing disruptions to a large portion of online services today. We are experiencing disruptions with:

Sending MFA codes via email
Delivering emails through the Email Marketing Module

AWS is a major cloud platform that powers many online services, so when it experiences issues, it can impact systems like ours.

Our engineering teams are actively working to resolve this. We’re exploring alternative solutions and implementing temporary workarounds wherever possible to minimize the impact.

What’s Next:
We’ll share updates as soon as we have more information.

Thank you for your patience and understanding while we work to restore full functionality.
The ShulCloud Team

Oct 20, 14:40 EDT
Oct 21, 2025

No incidents reported.

Oct 20, 2025
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.