Email Marketing Outage

Incident Report for shulware

Resolved

This incident has been resolved.

Posted Apr 26, 2024 - 09:02 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 25, 2024 - 16:58 EDT

Identified

We have identified the issue with Email Marketing not loading and it is related to the library that supplies the fonts and related items for the email module, FontAwesome. They are currently experiencing an outage and are working quickly to resolve this and restore the functionality. We will share additional updates as they become available.

Posted Apr 25, 2024 - 15:43 EDT

Investigating

We are aware of an issue where the Email Marketing module is not loading and are working to resolve the issue as soon as possible. We will send further updates as they become available.

Posted Apr 25, 2024 - 15:17 EDT

This incident affected: ShulCloud Application (Communication System).