Legacy Mail Filters Not Working As Expected

Incident Report for shulware

Resolved

This incident has been resolved.

Posted Jul 26, 2023 - 17:28 EDT

Monitoring

A fix has been implemented and we are currently monitoring the results in regards to targeting not working as expected in the legacy mail area of ShulCloud.

Posted Jul 26, 2023 - 11:11 EDT

Identified

We have identified an issue where using advanced targeting or adding recipients one at a time on Step 2 will clear all recipients from the mailing list. Our team is aware of this and working to resolve this issue as soon as possible.

Posted Jul 26, 2023 - 10:50 EDT

This incident affected: ShulCloud Application (Communication System).